Testimonials

10 Reasons to Select Carolina Hearing Doctors

1. We Understand Hearing Loss
Over 20 years I have helped thousands of people with hearing loss. I am familiar with the specific needs of people with varying degrees of hearing difficulties, from mild clarity issues to more significant severe hearing loss.  Hearing loss is often annoying and interfering in situations where you most want to enjoy communicating with others. My staff and I deliver helpful, affordable, and personal hearing solutions to alleviate your frustration.

2. Top Technical Know-How
When you work with us you benefit from an expert who understands the intricacies of hearing, medical conditions, and communication problems. You benefit from my medical background from working with general physicians, specialty ear surgeons, and exceptional Audiology colleagues. I bring this experience to your problem with a keen understanding of the 1) myriad of conditions that create hearing loss; and 2) the many options to manage it.

3. We Solve Problems Efficiently
My mission is simple: to improve your hearing efficiently, comfortably, and professionally. We schedule your appointments at times that are convenient to you and then expect to see you on time, every time. You will not be crammed into a schedule full of people with other problems. We are dedicated to hearing and solving hearing problems.

4. We Solve Problems Comfortably
We purposefully made an office environment that is welcoming and pleasant.   Starting with easy parking directly in front of our offices with each wheelchairs and walker accessibility.  Since our offices are not huge you are able to move in and out with ease.  Comfort also refers to our attitude. Dr. Mills, Sue Ann, and Paula have all worked with people with hearing loss for many years and can answer most questions immediately and accurately.  Lastly, we like working with people and we think this shows with every encounter.

5.  We solve Problems Professionally
As a Doctor of Audiology I approach hearing loss as a medical issue, not as an opportunity to sell you something. 15% of hearing loss is medically treatable and it is important to determine if you have a treatable condition. If hearing aids are the most appropriate treatment I will provide the information you need to decide what hearing aids are best to improve your hearing.

6.  Plainspoken and Clear
I believe in making sure that you understand as much about your hearing as you need. This includes giving an easy to understand explanation of your hearing loss, its likely causes, and the treatment options. If hearing aids are your best solution I will provide thorough and honest descriptions of your choices and help you make the best decision for your particular problem. There will be no mystery about your problem.

7.  No Pressure
Hearing correction is not a sales opportunity. It is an occasion for me to help you learn about your problem and the most effective ways to manage it. If you agree with my hearing aid recommendations then you will decide to purchase hearing aids from me.  This decision is yours and yours alone. I will not pressure you into purchasing anything from me.

8. I Have Big Ears
Even though I know how to communicate extremely well, I never presume to know your exact needs, expectations, or budget.   I listen first and then work in partnership with you to evaluate your problem and define realistic expectations in correcting your hearing problem. The result is a clear plan of action that results in improved hearing with realistic expectations and a cost-effective, thorough solution.

9. Small is In
You not only deserve prompt, personal attention, but you should demand it. We have deliberately set up our business to meet your needs in a personal, efficient manner. I am available to you, to answer the phone personally when you have a question and to get back in touch quickly. As a small practice devoted to hearing loss you can be assured that we are singularly focused on solving hearing problems.

10. We’re Easy to Work With
Call us for referrals from our past and current patients. We give 110% to them and we will do the same for you. We are extremely sensitive to your needs and expectations, which is why we spend a good amount of time understanding your hearing needs.  Plus, we’re just downright fun to work with.